FACTORS AFFECTING CUSTOMER SATISFACTION ON SERVICE QUALITY AT SAN HA RETAIL GROUP. TRA VINH UNIVERSITY JOURNAL OF SCIENCE, [S. l.], v. 13, n. 2, 2024. DOI: 10.35382/tvujs.13.2.2023.1930. Disponível em: https://journal.tvu.edu.vn/index.php/journal/article/view/53. Acesso em: 9 jul. 2026.