Tran, H., & Nguyen, A. (2021). ASSESSMENT OF CUSTOMER SATISFACTION ON SERVICE QUALITY AT SAIGON - HANOI COMMERCIAL JOINT STOCK BANK (SHB). TRA VINH UNIVERSITY JOURNAL OF SCIENCE; P-ISSN: 2815-6072; E-ISSN: 2815-6099, 11(42), 8-19. https://doi.org/10.35382/18594816.1.42.2021.687